Overview | Hospital | Health Plans/Insurance | Pharmaceutical | Speakers Bureau
Pharmaceutical
The healthcare practice of J.D. Power and Associates offers pharmaceutical organizations independent, objective syndicated and proprietary research that provides:
- Insightful marketing intelligence on customer perceptions of satisfaction with healthcare products and services.
- An understanding of the underlying forces that influence customer loyalty and retention.
- Actionable information to develop effective marketing strategies and business solutions.
In addition, J.D. Power and Associates offers brand-based marketing communication tools and vehicles that support clients' efforts to build and strengthen customer relationships, leverage product and service differentiation, and enhance brand value. Research on key health topics and chronic medical conditions include, but not limited to:
- Acid Reflux/Heartburn
- Allergy
- Arthritis
- Asthma
- Cancer
- Crohn's
- Depression
- Diabetes
- High Cholesterol
- Hypertension
- Menopause
- Migraine
- Pain
- Women's Health
To inquire about J.D. Power and Associates pharmaceutical research, click here.
Medicare Part D Beneficiary Satisfaction Study
The Medicare Part D Beneficiary Satisfaction Study is designed to measure customer satisfaction with individual Medicare Part D plans, from plan selection and enrollment through ongoing service, while establishing the importance of the voice of the customer in plan design and benefit administration. Overall customer satisfaction is measured based on five factors: drug benefits, cost and billing, enrollment, pharmacy experience and service interaction.